The Hiring Need
In the hands of a new CEO, COO and Senior HR Manager, Mancini's SleepWorld entered a phase of rapid expansion. It grew from 42 to 49 stores in less than two years while revamping its branding and marketing strategy.
They needed quality team members quickly to keep up with the growth. As the new head of HR, Roger Zamora had experience working with recruiters and knew he needed the support of a motivated team. He connected with Frankie Ruiz of Century Group, originally intending to hire an HR generalist.
The Solution
That first hiring experience solidified the relationship between Mancini's SleepWorld and Century Group. The initial candidate was qualified but not a good cultural fit. Century Group checked in with Zamora regularly and listened to his feedback carefully. The next candidate was an outstanding match for the position and the company and became an essential part of the team.
Zamora says, "Frankie made it seamless, proving her commitment and that what she said was real." That first experience built trust.
Zamora and his HR team have continued to work with Century Group to fill several finance roles, including the position of Controller, who Zamora says "turned out to be amazing."
The Result
Thanks to Century Group, Mancini's SleepWorld has excelled during rapid growth and expansion. They have a solid team that works well together.
What Zamora values most about the relationship is trust, transparency and the ability to be open and honest. As a result, he enjoys working with Century Group.
He says, "Frankie is a gem. She's a go-getter. I've never heard a negative thing from her. She is always problem-solving and upbeat."
